MyJPS Mobile App

Your power.
Your control.

MyJPS is your personal energy partner. Pay bills, report outages, track your usage, and manage your account — from anywhere, any time. No hold music. No long lines.

MyJPS Mobile App
4.2★
App Store Rating
5
Core Features
iOS & Android
Available On
24/7
Account Access
The MyJPS Difference

The old way is done.
This is how it works now.

Everything you used to do at the office — or on hold — now handled in under a minute.

Calling customer service just to pay your bill
Now
Pay in 60 seconds. No queue.

Tap. Confirm. Done. Pay your bill or top up your meter directly from the app, any time of day or night.

Sitting in the dark with no idea when power returns
Now
Report it. Track it. Know when it's fixed.

Submit an outage from your exact location and track the restoration crew's progress in real time.

Waiting until your bill arrives to find out what you used
Now
No surprises. Ever.

Track your energy consumption in real time. See your usage history month by month and stay ahead of your bill — before it reaches the door.

What You Can Do

Five things. All in your pocket.

When you move in or need a transfer
New Connections & Service Requests

Apply for a new electricity connection or request a service transfer — no office visit needed. Submit and track your application right from the app.

🔦
When the lights go out
Outage Reporting & Live Tracking

Report an outage in seconds. See which areas are affected, when crews are dispatched, and get a real-time estimated restoration time.

📄
When your bill arrives
View & Download Your Bill

Access every bill you've ever received — view it in the app or download as PDF. No waiting for paper statements, no calls to chase billing history.

💳
When it's time to pay
Bill Payments & Meter Top-Ups

Pay your postpaid bill or top up your prepaid meter securely in seconds. Your payment. Your schedule.

📊
When you want to bring that bill down
Usage Monitoring & Consumption Insights

Track your energy consumption over time. See your patterns, identify what costs you most, and make smarter choices that lower your bill every single month.

Ready to take control?

Free to download. Available on iOS and Android. Your energy, your way — starting now.

How-To Hub

Learn the app in minutes.

Step-by-step tutorials organised by what you're trying to do. Watch, learn, go.

How To Sign Up
How To Sign Up
▶ Tutorial
Set Up the App
Easy Steps To Set Up the App
▶ Tutorial
How To View Your Bill
How To View Your Bill
▶ Tutorial
How To Pay Your Bill
How To Pay Your Bill
▶ Tutorial
How To Track Your Usage
How To Track Your Usage
▶ Tutorial
Account Query
How To Make an Account Query
▶ Tutorial
Report An Outage
How To Report An Outage
▶ Tutorial
Outage Method 2
How To Report An Outage — Method 2
▶ Tutorial
Customer Voices

What customers are saying.

A great app!

"This is definitely one of the best apps around. I love the feature that allows you to monitor your usage the most. No need to call or visit customer service again."

A
Ayeshaalexis
iOS User
Significant Improvement

"This app has significantly improved and is easy to navigate. I was able to make an application for electricity, make payment, and lodge power outage complaints — all responded to in good time."

D
Daniela Dacres
Android User
I like it — a few suggestions

"I like the new app and the features. Need the option to pay multiple accounts at one time. Payment receipt should show the property address too. These would make it perfect."

R
Refearon
iOS User
Almost A Winner

"So much better than the old one — it actually works. Fix the payment confirmation screen so it reflects immediately, and you have a serious winner on your hands."

C
Chrissy
Android User

Stop waiting.
Start managing.

Download the MyJPS app and take control of your energy today. Your bills, your outages, your usage. All in one place.

Tutorial