Hurricane Melissa Restoration Highlights

Thursday November 13, 2025

69%

Customers Restored

31%

Customers Without Power

Key Sites Restored

61%

NWC critical sites restored

Digicel - 60%
FLOW - 51%

Telecoms Critical Sites Restored

LNG Plants Online

SJPC, Excelerate Energy CHP, Hill Run

RESTORATION STATUS

CUSTOMERS RESTORED: While doing damage assessment, JPS teams are using the opportunity to carry out repairs and restore service to some customers in the parishes with less severe damage:

  • As of Monday, November 17, approximately 69% of customers have been restored—mainly in Kingston and St. Andrew, St. Catherine, St. Thomas, Clarendon, Manchester, Portland, and more recently St. Mary, St. James, St. Ann, and small sections of St. Elizabeth.
  • About 31% of customers remain without power, down from 77% at the start of restoration
  • NWC Water Treatment Plant in Boscobel, St. Mary and Pedro Cross Pump in St. Elizabeth were restored; Holmwood Technical High School and Knox High School in Manchester along with Pleasant Valley Primary School in Clarendon were energized; Alligator Pond town in St. Elizabeth and Kellits town in Clarendon were restored; and sections of Montego Bay Town centre were energized, signalling stronger economic recovery for the second city
  • Major Health Facilities at 83% Restored
  • Transmission Lines to Wigton Wind Farms energized, allowing the plant to finalize pre-synchronization checks

DAMAGE ASSESSMENT: Damage assessment has been completed on 100% of transmission lines and substations and 93% of distribution feeders.

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Hundreds of Lineworkers from Jamaica and Overseas in Montego Bay Today – working to restore the city

(Kingston, November 16, 2025) Hundreds of lineworkers from Jamaica, the Caribbean and North America are presently in the city of Montego Bay, working to restore power to critical facilities and residential areas in the tourism capital. JPS made the report this morning, from its Regional Incident Command Centre in Montego Bay.

The Company notes that it is cognizant of the vital role that the city of Montego Bay plays in the national economy, and also as a major employer for residents in the neighbouring parishes of Westmoreland, Hanover, Trelawny and St. Ann. ``...``

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More regional support strengthens JPS restoration efforts

JPS has welcomed additional support from regional utility partners as the company continues extensive restoration work following the passage of Category 5 Hurricane Melissa.

A contingent of 24 line workers from the St. Lucia Electricity Services Limited (LUCELEC) arrived in the island on Friday afternoon to join local crews in the field. Their arrival marks a significant reinforcement of the ongoing efforts to rebuild sections of the power grid network severely impacted by the hurricane.

``...``

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Restoration - Helicopter Tour - Nov 8, 2025-26

Aerial patrol reveals significant damage to key power grid infrastructure.

JPS is reporting extensive damage to key infrastructure across its power delivery network, following the passage of Category 5 Hurricane Melissa. Coming out of an aerial tour of the most severely hit parishes, JPS President and CEO, Hugh Grant, commented on the magnitude of work that lies ahead for the power company:

“The backbone of the electricity grid has suffered tremendous damage,” he said. “Several high-voltage transmission facilities, including towers made of steel were completely destroyed by the ``...``

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We are the people leading the energy revolution, unleashing Jamaica’s growth and prosperity.

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Through inspired and committed employees, and innovative technologies, we deliver an energy solution to empower every Jamaican, fuel the growth of businesses, and support national development

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Promoting Clean & Green Energy through Renewables

We continue to explore and integrate renewable energy sources, as part of our strategy to gradually reduce dependence on fossil fuels for electricity generation. Our commitment to #Clean&Green has led to partnerships with other power providers to create a diverse renewable energy portfolio that supports the national grid:

  • Wind Energy
  • Hydropower
  • Solar Energy
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Promoting Clean & Green Energy through Renewables

We continue to explore and integrate renewable energy sources, as part of our strategy to gradually reduce dependence on fossil fuels for electricity generation. Our commitment to #Clean&Green has led to partnerships with other power providers to create a diverse renewable energy portfolio that supports the national grid:

  • Wind Energy
  • Hydropower
  • Solar Energy
Learn More

WE ARE MORE THAN JUST ENERGY

As a family, we are united in our efforts to be an engine of growth supporting our nation’s vision to become the place of choice to live, work, raise families and do business. We offer a range of products and services in a bid to support energy efficiency and sustainable practices.