Hurricane Melissa Restoration Highlights

Thursday November 13, 2025

67%

Customers Restored

33%

Customers Without Power

Key Sites Restored

60%

NWC critical sites restored

Digicel - 60%
FLOW - 50%

Telecoms Critical Sites Restored

LNG Plants Online

SJPC, Excelerate Energy CHP, Hill Run

RESTORATION STATUS

CUSTOMERS RESTORED: While doing damage assessment, JPS teams are using the opportunity to carry out repairs and restore service to some customers in the parishes with less severe damage:

  • As at Thursday, November 13, 67% of customers have power supply, mainly in Kingston and St. Andrew, St. Catherine, St. Thomas, Clarendon, Manchester, Portland and most recently in St. Mary, St. James, St. Ann, and small sections of Elizabeth.  
  • Approximately 33% of customers are currently without power supply, down from 77% at the start of the restoration.  
  • Sections of Trelawny, including sections of Falmouth and Duncans, the Cruise Ship Pier, and the Falmouth Hospital have been restored. 
  • Additional sections of St. Ann have also been restored, including the Shaw Park and Bogue NWC pumps, The Ibex BPO, and the Ocho Rios Fire Station. 
  • Sections of the town of Santa Cruz, St. Elizabeth have also now been restored. 
  • Work continues in Montego Bay to restore additional critical sites and economic zones. 

DAMAGE ASSESSMENT: Damage assessment has been completed on 100% of transmission lines and substations and 88% of distribution feeders.

Media Briefings & Video Updates

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JPS Latest News and Updates

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imposter

JPS warns the public to beware of impersonators

PS is advising members of the public to be on the lookout for unscrupulous individuals posing as JPS workers or contractors. These individuals are claiming they are on location to carry out electricity-related services and checks, in order to gain unauthorized access to customers’ premises. These actions are illegal and threaten public safety.

The Company is reminding customers that all legitimate JPS employees and contractors carry official photo identification cards and are asking the public not to allow ``...``

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More regional support strengthens JPS restoration efforts

JPS has welcomed additional support from regional utility partners as the company continues extensive restoration work following the passage of Category 5 Hurricane Melissa.

A contingent of 24 line workers from the St. Lucia Electricity Services Limited (LUCELEC) arrived in the island on Friday afternoon to join local crews in the field. Their arrival marks a significant reinforcement of the ongoing efforts to rebuild sections of the power grid network severely impacted by the hurricane.

``...``

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Restoration - Helicopter Tour - Nov 8, 2025-26

Aerial patrol reveals significant damage to key power grid infrastructure.

JPS is reporting extensive damage to key infrastructure across its power delivery network, following the passage of Category 5 Hurricane Melissa. Coming out of an aerial tour of the most severely hit parishes, JPS President and CEO, Hugh Grant, commented on the magnitude of work that lies ahead for the power company:

“The backbone of the electricity grid has suffered tremendous damage,” he said. “Several high-voltage transmission facilities, including towers made of steel were completely destroyed by the ``...``

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Through inspired and committed employees, and innovative technologies, we deliver an energy solution to empower every Jamaican, fuel the growth of businesses, and support national development

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Promoting Clean & Green Energy through Renewables

We continue to explore and integrate renewable energy sources, as part of our strategy to gradually reduce dependence on fossil fuels for electricity generation. Our commitment to #Clean&Green has led to partnerships with other power providers to create a diverse renewable energy portfolio that supports the national grid:

  • Wind Energy
  • Hydropower
  • Solar Energy
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Promoting Clean & Green Energy through Renewables

We continue to explore and integrate renewable energy sources, as part of our strategy to gradually reduce dependence on fossil fuels for electricity generation. Our commitment to #Clean&Green has led to partnerships with other power providers to create a diverse renewable energy portfolio that supports the national grid:

  • Wind Energy
  • Hydropower
  • Solar Energy
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WE ARE MORE THAN JUST ENERGY

As a family, we are united in our efforts to be an engine of growth supporting our nation’s vision to become the place of choice to live, work, raise families and do business. We offer a range of products and services in a bid to support energy efficiency and sustainable practices.