Electricity network severely impacted after Category 5 Hurricane Melissa makes landfall at record speeds. 

(Kingston – October 28, 2025) JPS is reporting that as at 3 pm, more than 70% or just over 500,000 of its customers are without electricity. The increase in outages comes after Category 5 Hurricane Melissa made landfall at around 12 noon, bringing record wind speeds of over 180 miles per hour. Several transmission and distribution networks island-wide have been seriously impacted. 

“Based on the initial information reaching us, the electrical network in central and western parishes in particular have been severely damaged,” noted Hugh Grant, President and CEO at the energy company. “Our teams have been working diligently to avoid a total shutdown. From what we’re seeing though, sections of the grid will require a rebuild.” 

While disclosing that the recovery will be challenging, Grant reassured the public that JPS line workers, along with local and overseas contractors, are on standby to act as soon as it is safe for us to do so. 

Regarding the lesser impacted areas of the country, the company has indicated its intention to request a partial all-clear from the authorities. This hybrid approach would see assessments being carried out alongside restoration where possible, before the official all-clear is given by the Office of Disaster Preparedness and Emergency Management. 

“One of the questions our customers have always had, is why there is a lack of supply despite no visible damage in their area. Now, it is important to note that in many cases, an outage can be caused by impact further afield,” he explained. “Bearing that in mind, we ask for patience. We have to be smart about how we work to ensure sustainable restoration while ensuring the safety of all our team members.” Grant stressed that there is nothing the power company wishes to do more than to have customers connected to the grid as soon as possible. 

JPS is reminding customers not to venture out to sight-see in the aftermath of the hurricane to avoid coming in contact with poles and power lines which may be energized. The company reminds everyone to prioritize their safety and that of their loved ones at this time.