JPS Payment and Billing

MyJPS

Customers can register for myJPS to access online billing, view monthly billing history and make payments. Whether you are on the move, stuck in a meeting and can’t make it to a bill payment Centre- the Quick Pay option on myJPS is here for you!

Customers may pay using any valid Visa, MasterCard or Keycard. As we improve security of transactions on our platform, all credit cards used to make payments on myJPS must be registered with a myJPS account. The credit card associated a myJPS account only needs to be registered once.

Register and view account information online

Customers can also register to view and download bills for up to the last twelve months and better monitor their energy consumption and payment history. myJPS also allows users to link multiple JPS accounts to a single user account!

 

HOW DO I REGISTER MY CREDIT CARD ONLINE?

Credit Card Registration- New Accounts (VIDEO)

CREDIT CARD REGISTRATION

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This is the credit card registration process and you have only a few easy steps to complete:

(1)First, log in to your myJPS account.

(2) After logging in, you will see several options at the top such as ‘Change Password’, ‘Add Account’ and ‘Registration’. To register your credit card, select ‘Registration’ and then choose “Begin Registration”.

(3) Please complete the forms with the required details.

NOTE: It is very important to select the correct “Card Currency.” Remember, the “Card Currency” is the currency that your card is billed in. So while your JPS bill is in Jamaican Dollars, you may have a card that is in a different currency. The system will calculate the appropriate payment even if your card is not in Jamaica Dollars. So it is important to ensure you select the currency your credit card is billed in.

(4) After completing the registration of your card, you will be shown a “Transaction Receipt” which will include a “Reference Number”. Please write done this reference number.

(5) The final step is to confirm your registration. To do this, please contact your financial institution for them to confirm the amount that was automatically charged to your account.

NOTE: This is an important step for two key reasons; it confirms that you are the owner of the card and it confirms that the card information is correct.

(6) After receiving the details from your financial institution, please log back into your myJPS account and select “Confirm Registration” under the menu “Registration”.

(7) Input reference number you wrote down and the amount that was charged to your card. Your financial institution will reverse the amount charge back to your account.

NOTE: If you misplaced the reference number you may please contact our Customer Care Team at 1-888-935-5577 or 1-888-225-5577 and we’ll provide it to you.

(8)  After inputting the correct details you are done! You may now go ahead and pay your bills online with us.

Remember that each credit card used on myJPS must be individually registered with our website.

Thank you.

For customer service information and assistance: call 1-888-225-5577 or 1-888-CALL-JPS or for Digicel Customers 1-888-935-5577

Credit Card Registration- Existing Accounts (VIDEO)

CREDIT CARD REGISTRATION

______________________________________

This is the credit card registration process and you have only a few easy steps to complete:

(1)First, log in to your myJPS account.

(2) After logging in, you will see several options at the top such as ‘Change Password’, ‘Add Account’ and ‘Registration’. To register your credit card, select ‘Registration’ and then choose “Begin Registration”.

(3) Please complete the forms with the required details.

NOTE: It is very important to select the correct “Card Currency.” Remember, the “Card Currency” is the currency that your card is billed in. So while your JPS bill is in Jamaican Dollars, you may have a card that is in a different currency. The system will calculate the appropriate payment even if your card is not in Jamaica Dollars. So it is important to ensure you select the currency your credit card is billed in.

(4) After completing the registration of your card, you will be shown a “Transaction Receipt” which will include a “Reference Number”. Please write done this reference number.

(5) The final step is to confirm your registration. To do this, please contact your financial institution for them to confirm the amount that was automatically charged to your account.

NOTE: This is an important step for two key reasons; it confirms that you are the owner of the card and it confirms that the card information is correct.

(6) After receiving the details from your financial institution, please log back into your myJPS account and select “Confirm Registration” under the menu “Registration”.

(7) Input reference number you wrote down and the amount that was charged to your card. Your financial institution will reverse the amount charge back to your account.

NOTE: If you misplaced the reference number you may please contact our Customer Care Team at 1-888-935-5577 or 1-888-225-5577 and we’ll provide it to you.

(8)  After inputting the correct details you are done! You may now go ahead and pay your bills online with us.

Remember that each credit card used on myJPS must be individually registered with our website.

Thank you.

For customer service information and assistance: call 1-888-225-5577 or 1-888-CALL-JPS or for Digicel Customers 1-888-935-5577

 

Pay through our Bill Payment Partners

We know your time is valuable. That’s why we want you to choose from a range of payment options especially designed for your convenience.
You may pay your bills at the following authorized merchants:

Pay via telephone through our JPS Customer Care Centre

You may also pay your electricity bills through the JPS Customer Care Center using your Visa or MasterCard. Call our toll-free number: 1-888-CALL JPS /1-888-225-5577 (LIME) or 1-888-935-5577 (Digicel- reduced rate).

Pay through our Customer Service Offices islandwide

You may pay your electricity bills at JPS customer service offices using credit cards, debit cards or cash.

  • KINGSTON AND ST. ANDREW SOUTH — 7-9 East Parade — KINGSTON — Tel: 967-7080-4
  • BLACK RIVER — 5 Central Road — Tel: 965-2218 Or 965-2272/2874
  • SPANISH TOWN — 17 Burke Road –Tel: 984-3047-8 Or 984-2212
  • PORTMORE — Shop 1B Portmore Mall — Tel: 988-8000-3
  • SAV-LA-MAR — 14 Great George Street — Tel: 955-2653 955-4141 Or 955- 4139
  • PORT ANTONIO — Boundbrook — Tel: 993-2619 Or 993-2848
  • LUCEA — Shop 2A Uptown — Tel: 956-2326 Or 956-2423
  • PORT MARIA — 94 Stennett Street — Tel: 994-2328 Or 994-2162
  • MANDEVILLE — 3 Villa Road Mandeville — Tel: 962-8670-1
  • ST. ANN’S BAY — 8 Royes Street — Tel: 972-0345-8
  • MAY PEN — 18B Manchester Avenue — Tel: 986-2391 Or 986-2230
  • FALMOUTH — 13 Wellington Street — Tel: 954-3273 Or 954-4332
  • MONTEGO BAY –Baywest Shopping Center — Tel: 952-4455-6 Or 952-3182 Or 952-5450-1
  • KINGSTON AND ST. ANDREW NORTH — 23 Ruthven Road Kingston 10 –Tel: 929-2330-7
  • MORANT BAY — 9-11 Church Street — Tel: 982-2307 Or 982-9424