JPS is your one-stop energy services provider, whether you require traditional power service or off-grid support. Our team of over 1700-strong energy experts is always available to meet your energy needs, provide answers to your queries, or respond to emergencies. We do everything in our power to keep the lights on, and when the power goes, you can count on us to respond as quickly as possible.

Powering Homes and Businesses

JPS provides electricity service to more than 600,000 residential and business customers through an integrated system that includes several power generating plants, and an island-wide transmission and distribution network. To sign up for service, you may contact our Customer Care Centre, or visit one of our Customer Service Offices.

Serving you Online and Offline

We are available to respond to your needs around the clock through our Customer Care Centre and Online Support Teams. You can get 24-hour service by contacting us at:

Telephone: 1-888-225-5577 (LIME) or 1-888-935-5577 (Digicel)


Our Webchat services, which you can access via, is available Monday to Friday, between 9:00 am and 5:00 pm.

Serving in Our Communities

JPS is a partner in Jamaica’s development. We support social and economic development at both the national and community levels. We partner with Government and Government agencies, NGOs, and businesses on initiatives to enhance the quality of life of Jamaicans. At the local level, our parish teams and the JPS VOLTS (Volunteers On Location To Serve) partner with community groups to implement projects for the benefit of these communities. The JPS Foundation also provides support for education and youth development initiatives.

Customer Service Offices

JPS has Customer Service Offices in every Parish. The offices are listed below, in alphabetical order:

BLACK RIVER, St Elizabeth - 5 Central Road — Tel: 965-2218 Or 965-2272/2874

FALMOUTH, Trelawny - 13 Wellington Street — Tel: 954-3273 Or 954-4332

KINGSTON AND ST. ANDREW SOUTH - 7-9 East Parade — KINGSTON — Tel: 967-7080-4

KINGSTON AND ST. ANDREW NORTH - 23 Ruthven Road Kingston 10 –Tel: 929-2330-7

LUCEA, Hanover - Shop 2A Uptown — Tel: 956-2326 Or 956-2423

MANDEVILLE, Manchester - 3 Villa Road Mandeville — Tel: 962-8670-1

MAY PEN, Clarendon - 18B Manchester Avenue — Tel: 986-2391 Or 986-2230

MONTEGO BAY, St James - Baywest Shopping Center — Tel: 952-4455-6 Or 952-3182 Or 952-5450-1

MORANT BAY, St Thomas - 9-11 Church Street — Tel: 982-2307 Or 982-9424

PORT ANTONIO, Portland - Boundbrook — Tel: 993-2619 Or 993-2848

PORT MARIA, St Mary - 94 Stennett Street — Tel: 994-2328 Or 994-2162

PORTMORE, St Catherine - Shop 1B Portmore Mall — Tel: 988-8000-3

SAV-LA-MAR, Westmoreland - 14 Great George Street — Tel: 955-2653 955-4141 Or 955- 4139

SPANISH TOWN, St Catherine - 17 Burke Road –Tel: 984-3047-8 Or 984-2212

ST. ANN’S BAY, St Ann - 8 Royes Street — Tel: 972-0345-8